Office & Logistics Assistant (m/w)
- Dubai
- Full-time
- Permanent
- Qvest Media FZ LLC

As Office and Logistics Assistant (m/w) your tasks will spread over various internal departments. As a brilliant communicator, you maintain an overview of key topics such as our Etisalat contracts or supporting various departments in complex logistical processes and assisting our Office Assistance in the daily business. You will be working in an international, dynamic environment with the opportunity to develop yourself further.
Your Tasks
Logistics
- Responsible for box sale shipment to Arabic countries (e.g. Dubai and Qatar) and RMA’s (advance replacement, repair, and return)
- Prepare shipping documents (e.g. import/export invoice, packing list, delivery advice, transfer of ownership letter, customs documents)
- Act as contact point for the customer under box sale on all logistic and delivery matters
- Assisting sales team by providing shipping quotes (as per request), while counting in customs duty percentage charges and keeping track of the shipments
- Keeping track of the shipments from the freight agent and supplier until it arrives at the client: ensuring it is in line with the client's order and informing the procurement or sales team if any discrepancy comes up
- Providing information to the office manager and sales team once the shipment is delivered, in order to prepare the outgoing invoice to the client
- Creating goods receipts and goods issues for items received and adding serial numbers (if applicable)
Administrative Tasks
- Handling mobile requests (new or replacement of SIM cards) and assisting the support team in changing telephone lines
- Checking travel expenses and forwarding the final expenses to the office manager
- Supporting the office manager with visa processing activities
- Smooth handling of all administrative processes in the back office (e.g. mail processing, database maintenance, correspondence, etc.)
- Support in reception activities (e.g. travel bookings, office maintenance, processing inquiries from the project team)
Accounting
- Coordinating with the supplier to provide the tax invoice as soon as the shipment is delivered
- Sending invoice via email and all other communication related to the payment
- batch index - DMS for approval of all incoming invoices and booking all approved invoices in our ERP system
- Saving all incoming and outgoing invoices in accounting files
- Assisting the Accounting team by providing import/export documents for the VAT filling
- Keeping track of the supplier list for unpaid suppliers
- Downloading Etisalat bill, posting and preparing the summary
Your Profile
- Completed commercial or technical vocational training with relevant professional experience
- Customs knowledge in export/import in general and HS Code tariff classification
- Experience with ERP-supported logistics processes and MS Office
- Structured, conscientious and detail-oriented way of working and strong hands-on mentality
- Very good written and spoken English and Arabic skills
- Desirable: basic technical knowledge and good understanding of broadcast equipment
We offer
- Training and Continuing Education
- Company Laptop
- Flexible Working Hours
- Hybrid Work
- Group Accident Insurance
- Employee Events
About Qvest
Qvest provides holistic support to companies worldwide in their further development in the context of digital transformation. With a focus on success, more than 1,300 employees help their customers to achieve future-oriented change with innovation and consulting services, system and ICT integration in technology and infrastructure projects and the development of software and digital products. Qvest's clients include numerous well-known companies from industries such as media & entertainment, telecommunications, automotive, health & pharmaceuticals, consumer goods, retail, transportation and logistics, as well as organisations from the public sector. In addition to its headquarters in Cologne, the company also has offices in Europe, the USA, the Middle East, South East Asia and Australia.
Talent Acquisition Manager
Phone: +49 163 3535173